Free Shipping & Free Returns


Orders always begin processing the same day they are placed, excluding Sundays and holidays, and usually ship within three business days pending availability .
You will be contacted if the merchandise you have selected is not currently in stock .
Free Shipping for Canada through Canada post First Class or Priority Mail depending on location .
Delivery for First Class parcels typically takes 5 to 10 working days depending on location. 
Overnight Express is available for an additional fees.


If you are not satisfied with your purchase you may return for a full refund or exchange:
Unworn, unaltered and unwashed merchandise with all tags attached
and in original condition within 30 days from date of delivery.
** All SALE Items are final sale, exchanges only no refunds.

1. Contact us at [email protected] 
    Please Specify your order number, describe which style number and size you want
    to return and tell us the reason of your return/exchange.

2. We will issue you an authorized return number and include a free shipping label by e-mail.  
Do not return any item without a return authorization number.

3. Please print your label and drop off your package to the nearest Canada Post!

4. We will process your return/exchange within 5-7 days from date of delivery. 

For more information:

Please contact us at :
[email protected]
Toll Free : 1-855-999-2655
In Montreal : 1-514-383-2655
Graciane Store Authorized Retailer

Thanks so much for visiting by Graciane Store . We are in the retail clothing for the last 30 years , we know how important is to give the best service to our clientele . Our team is excited to provide you with an impeccable online shopping experience  and remains available to assist at any time. If you have questions, comments or concerns about your order or the content found within this website, please feel free to  contact us via email and one of our experienced team members will get back to you right away. Again , thanks for visiting our store and we look forward to serving you in the future.