Return Policy

RETURN POLICY FOR OUR CANADIAN CUSTOMERS:

If you are not satisfied with your purchase you may return:
Unworn, unaltered and unwashed merchandise with all tags attached
and in original condition within 30 days from date of delivery.
** All SALE Items are final sale, exchanges only no refunds.

1. Contact us at customerservice@dream-pants.ca 
    Please Specify your order number, describe which style number and size you want
    to return and tell us the reason of your return.

2. We will issue to you an authorized return number.
   
Do not return any item without a return authorisation number.

3. Please ship return items by Canada Post standard shipping with a TRACKING
    NUMBER (it is the cheapest rate), to the address below.

4. Upon receiving the return merchandise, we will at your choice issue a refund or make
    an exchange.

5.
Initial shipping fees from Dream-Pants.ca TO our customers is Free of charge. 

6. All returns shipping cost from customers TO dream-pants.ca are not refundable and
    are at customers charge .

Address for return merchandise :

Dream-Pants Inc.
555 Chabanel West
Suite M-07B
Montreal, Quebec, H2N-2H8
Canada

For any additional info please contact us at:
customerservice@dream-pants.ca

Toll Free : 1-855-999-2655
Montreal : 1-514-383-2655


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